FAQs

Q: Is the hair included in the cost of the units displayed?
A: Yes the hair is included in the cost of each displayed unit except for the PYOH collection. The PYOH collection is for wig construction service only and does not include the cost of the hair. If you purchase the PYOH option you will need to send your hair to the P.O. box specified on your order form.

Q: How do I properly maintain the unit for optimal wear?
A: Detailed instructions on how to properly care for your unit and maximize longevity will be included in your package. 

Q: How long will the unit last?
A: The lifetime of custom wig units by PrettyRindition can vary from 6 months to 5+ years. The longevity of each unit is solely dependent on how well the unit is cared for and maintained. To maximize the life of your unit, please follow the detailed instructions that will be included in your package. 

Q: Does the unit come styled?
A: Yes. All units include basic styling. Upgraded styles can be selected as an add-on.

Q: Can the hair provided by PrettyRindition be dyed?
A: Yes, the hair provided by PrettyRindition can be bleached and/or dyed. 

Please note: Too frequent chemical processing can permanently damage the hair and alter the wave pattern.

Q: How long will it take for me to receive my item(s)?
A: Processing times for shipping vary per item. Please refer to the processing time for each product listed under the description field.

Q: I already have my own extensions. Can you make me a wig unit using my own extensions?
A: Yes. Please select the "Provide Your Own Hair" collection and check out. Once your order has been placed you will receive an email with instructions on where to mail your hair and a template to submit your head measurements.

Q: How are the units constructed?
A: All PrettyRindition custom units are constructed by machine stitching for consistency and maximum longevity.